"Deactivate" book not working

  • 1
  • Question
  • Updated 2 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

I'm trying to deactivate a book subscription, but every time I do, it still remains "Active".  Does anyone know why this is the case and how can I permanently deactivate it?
Photo of Mendoza Mina

Mendoza Mina

  • 70 Points

Posted 2 years ago

  • 1
Photo of John G

John G, Information Support Analyst

  • 27,510 Points 20k badge 2x thumb
Hello Mina,

If you have followed the procedure in this video and still cannot deactivate, please call our Reckon One desk on 1300 756663 for assistance.

regards,
John

This conversation is no longer open for comments or replies.