"failed to open connection to server using gateway"

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  • Updated 1 year ago
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Hi, am having the same issue "failed to open connection to server using gateway" I tried your advice to Marianne, I tried to open through my MacBook as well as my HP laptop, using safari/window ten explore..please help, I am already behind with invoicing and banking reconciliation.
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VISCA LIANA

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Posted 1 year ago

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1 year ago
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Jeanette

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I have had this issue with a few of my client logins.  Check Control Panel first to make sure no one is logged in.  Then log in if message comes up, log in and out .  You may have to do a couple of times, but I evenutally have gotten in each time.  Hope this helps
1 year ago
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Rav, Community Manager

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Hi Visca,

Can you please let me know how you get on after following the steps highlighted by Jeanette in the post above.

Cheers
Rav
1 year ago
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VISCA LIANA

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Rav, I tried again the next day, without checking the control panel or delete the history in the safari/google chrome, and all good till now. Thanks for checking with me

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