"Getting Started" keeps coming up
Derek McNutt
Member Posts: 2 ✭
When I start Reckon Account Home & Business 2016 every time it asks if I am a new or existing user, why will it not just load my data file without me having to select it?
0
Comments
-
Derek,
I don't have the answer, but when I put quicken 2012 onto my new computer that is running windows 10 the same thing happens. I loaded the software from the discs and then transferred the data file. I am frustrated with it, but just grin and bear it.0 -
Hi Derek,
Check out this thread and the info John G has provided there - https://community.reckon.com/reckon/topics/getting-rid-of-the-get-started-screen
Let us know how you get on
Cheers
Ravℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
0 -
Hi Rav
Thanks for that it appears it was the file name being too long. I moved the files to a new directory after backing up and then renamed the three files and it now works.
Cheers Derek
0
Categories
- All Categories
- 6.8K Accounts Hosted
- 10 📢 Reckon Accounts Hosted - Announcements
- 6K Reckon Accounts (Desktop)
- 3 📢 Reckon Accounts Desktop - Announcements
- 1.2K Reckon Payroll 🚀
- 21 Reckon Payroll Help Videos 🎥
- 21 Reckon Mate App
- 18 📢 Reckon Payroll - Announcements
- 3.1K Reckon One
- 7 📢 Reckon One - Announcements
- 11 Reckon Invoices App
- 14 Reckon Insights
- 114 Reckon API
- 830 Payroll Premier
- 325 Point of Sale
- 1.9K Personal Plus and Home & Business
- 73 About Reckon Community