"Please contact the tax office" - Single Touch Payroll
Rav
Administrator, Reckon Staff Posts: 15,305 Community Manager
Hi everyone,
If you've just submitted your STP file and receive an error message advising to "Please contact the tax office", the most common reason for that is because your Software ID from GovConnect STP has not been registered with the ATO.
Check out our Single Touch Payroll AUSkey and Software ID FAQ page for full info how to register your Software ID.
Click this guide for info on locating the Software ID in Reckon GovConnect STP -
Where is my Software ID for GovConnect Single Touch Payroll (STP)?
If you've just submitted your STP file and receive an error message advising to "Please contact the tax office", the most common reason for that is because your Software ID from GovConnect STP has not been registered with the ATO.
Check out our Single Touch Payroll AUSkey and Software ID FAQ page for full info how to register your Software ID.
Click this guide for info on locating the Software ID in Reckon GovConnect STP -
Where is my Software ID for GovConnect Single Touch Payroll (STP)?
ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
0
Comments
-
Merging to existing thread Please reference the new conversation here: Software ID
ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
0
Categories
- All Categories
- 6.8K Accounts Hosted
- 10 📢 Reckon Accounts Hosted - Announcements
- 6K Reckon Accounts (Desktop)
- 3 📢 Reckon Accounts Desktop - Announcements
- 1.2K Reckon Payroll 🚀
- 21 Reckon Payroll Help Videos 🎥
- 21 Reckon Mate App
- 18 📢 Reckon Payroll - Announcements
- 3.1K Reckon One
- 7 📢 Reckon One - Announcements
- 11 Reckon Invoices App
- 14 Reckon Insights
- 114 Reckon API
- 830 Payroll Premier
- 325 Point of Sale
- 1.9K Personal Plus and Home & Business
- 73 About Reckon Community