"side-by-side configuration is incorrect" error

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  • Updated 1 month ago
Hi All, I'm a PersonalPlus user on Windows10 and now can't login. An error message box says... "The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail." Is it best I uninstall the program and then reinstall? Or is there any other solution? Any help appreciated.
Regards John
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John Gowdie

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Posted 1 month ago

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Andrew Christie

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Hi John,
An uninstall and re-install has helped in the past:  https://community.reckon.com/reckon/topics/application_has_failed_to_start_because_its_side_to_side_...

See how you go

Andrew
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John Gowdie

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Thanks Andrew that gives me some confidence.
John