[STP APP] I accidentally reported two pay runs that I had already accounted for (doubled up), is there a way to withdraw those runs?

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  • Updated 3 months ago
Using the Reckon STP phone app, I've added two pay runs for an employee which have both actually already been accounted for. I am trying to rescind those reports - please let me know if there is a way to delete or withdraw those reports.

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Posted 3 months ago

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Rav, Community Manager

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Hi Ricky,
While you can't recall an already submitted pay event, what you can do is create an adjustment to effectively cancel it out. In the Pay Run screen click on the blue + symbol and select 'New Adjustment'.

Example. If you've sent two submissions for Employee A which each contain $100.00 gross pay, $10.00 tax and $5.00 super then your adjustment for this employee will be the opposite ie. -$100.00 gross pay, -$10.00 tax and -$5.00 super.