500 returned from API

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  • Updated 2 years ago
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Is anyone else experiencing issues with the Reckon One API? For a few days now every request I make results in a 500 runtime error. I also get a HTML page returned instead of any JSON. An example request:

GET /R1/e673d490-4571-4a45-812e-8e0cbf00e964/invoices HTTP/1.1
Host: api.reckon.com
Ocp-Apim-Subscription-Key: <<MY_KEY>>
Authorization: <<MY_TOKEN>>
Cache-Control: no-cache
Postman-Token: c6663970-566d-ed1b-8ac7-3e6d1596c0ff

Response is a HTML server error page. This appears to be all endpoints, GET and POST.
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Paul Allen

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Posted 2 years ago

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Rav, Community Manager

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Hi Paul,
Our API team will be in touch with you directly via email in relation to this. 
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Ifti, Product Owner

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To help others if anyone has the same question, it was due to expired/wrong token that was used in the call. We're working on an update where the response will have an error code if the token is wrong.