500 returned from API

PinchPayments
PinchPayments Member Posts: 5
edited February 2019 in Reckon One
Is anyone else experiencing issues with the Reckon One API? For a few days now every request I make results in a 500 runtime error. I also get a HTML page returned instead of any JSON. An example request:

GET /R1/e673d490-4571-4a45-812e-8e0cbf00e964/invoices HTTP/1.1
Host: api.reckon.com
Ocp-Apim-Subscription-Key: <<MY_KEY>>
Authorization: <<MY_TOKEN>>
Cache-Control: no-cache
Postman-Token: c6663970-566d-ed1b-8ac7-3e6d1596c0ff

Response is a HTML server error page. This appears to be all endpoints, GET and POST.

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,305 Community Manager Community Manager
    edited December 2018
    Hi Paul,
    Our API team will be in touch with you directly via email in relation to this. 


    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.

  • Ifti
    Ifti Reckon Staff Posts: 258 Reckon Staff
    edited February 2019
    To help others if anyone has the same question, it was due to expired/wrong token that was used in the call. We're working on an update where the response will have an error code if the token is wrong.

    Thanks

    Ifti