ABA file not accepted by bank

Options
Sonia Connon
Sonia Connon Member Posts: 31
edited August 2017 in Accounts Hosted
I have a client trying to upload a ABA file to ANZ Direct Online.  The bank is saying the file format is not supported and that a csv file is required.  I have not had this issue.
Has anyone come across this problem and how do we resolve it?

Thanks you your assistance! 

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,389 Community Manager Community Manager
    edited August 2017
    Options
    Hi there Sonia
    In the first instance can I get you to generate your .ABA file again and take note of where you're saving it and then upload again.

    Let us know how get on and if you encounter the same error?



    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.