ABA file not uploading onto bank correctly

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Amy O'Keeffe
Amy O'Keeffe Member Posts: 3 ✭
edited November 2019 in Reckon Accounts (Desktop)
When I upload an ABA file onto our bank, it uploads with an error, and a balance of zero. The bank told me it was self-balancing, and encouraged me to check the preferences to turn this off, which I was unable to find.

Is there an option to turn self-balancing off that I can't find, or another option I can look into?

Thank you :)

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  • Kelly Day
    Kelly Day Accredited Partner Posts: 43 Accredited Partner Accredited Partner
    edited November 2019
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    Hi Amy,

    Go to Chart of Accounts
    Right Click on Account used for EFT/ABA Banking
    Edit Account
    Online Bank Details Tab
    Untick "Include Balance Record"
    Hope this solves your issue.

    Cheers,

    Kelly Day
  • Amy O'Keeffe
    Amy O'Keeffe Member Posts: 3 ✭
    edited September 2014
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    Hi Kelly,

    All fixed now! Thank you :)
    Didn't even think to look there!


  • Kelly Day
    Kelly Day Accredited Partner Posts: 43 Accredited Partner Accredited Partner
    edited November 2019
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    Awesome, sometimes, just knowing where to look is the key to unlocking the hidden treasure!!

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