ABA History disappeared

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Joanne Sedgman
Joanne Sedgman Member Posts: 24 ✭
edited September 2019 in Accounts Hosted
Our ABA history has disappeared for some reason. Does anyone have any ideas. I notice this seems to be a reasonably common occurrence. Is there any way of retrieving this information. I ran a pay run earlier today and one of the payments was incorrect and now I have fixed that payee the ABA file and history is no longer available. I have rectified ABA files in the past but for some reason I cannot today. We have the ABA file on the Q drive but that doesn't allow me to amend that and create a new one. It would be preferable to not have to enter all the payroll again. 

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  • Robyn Kelly (Partner)
    Robyn Kelly (Partner) Accredited Partner Posts: 475 Accredited Partner Accredited Partner
    edited September 2019
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    From my experience the fact that you went back and altered a pay it then deletes all pays in the ABA history for that pay.  My suggestion is to delete all pays and re-enter the pays for every employee.

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