ABA files

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Nadine_7038085
Nadine_7038085 Member Posts: 1 ✭
edited November 2019 in Reckon Accounts (Desktop)
I use ABA files for payroll and paying bills and used to save them to my own drive but when I go to the drop down box it only shows the Q drive.  If I save it there I cant copy and paste it.  Has anyone created an ABA file yet?

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  • John G
    John G Reckon Staff Posts: 1,570 Reckon Staff
    edited March 2017
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    Hi Nadine,

    Welcome to the Reckon Community.

    Transferring files between Hosted and your local computer has changed a little in the new version.

    Save your ABA file to your Q drive.  Click the Download icon in the top right, select your file from the Q drive and it will download to your Downloads folder on your computer.  There, you can move it to any location.  

    There's a video guide to downloading and uploading files on the new Accounts Hosted at:
    https://community.reckon.com.au/reckon/topics/uploading_and_downloading_company_files_ot_the_new_reckon_accounts_hosted .

    Hope this helps.

    regards,
    John.



  • John G
    John G Reckon Staff Posts: 1,570 Reckon Staff
    edited February 2017
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    Hi Jason,

    If you are in your company file and can't see Q drive to save your ABA file, save it to your B drive.  Then click on the Download Icon in the top right and select your ABA from the B drive to save to your Downloads folder on your local computer.  Once you exit Hosted, any non backup files in B drive will be deleted.  

    If you can't see your Q drive to open a company file, then you'll need to log off, wait 10 minutes and log on again.  If you still can't see Q drive then repeat these steps.  If Q drive remains elusive then you'll have to contact Technical Support for further assistance.  

    regards,
    John





  • JO_7038436
    JO_7038436 Member Posts: 2 ✭
    edited September 2015
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    I'm having the same trouble, I don't have those downloads/ upload icon's as display in the video, I have one icon there and it of a picture of a keyboard. any suggestions?


  • Lesley Xerri
    Lesley Xerri Member Posts: 20 ✭
    edited July 2017
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    Tip..... Set your browser to always ask where you want to download the file to, then you can rename the file and choose your ABA files folder - works a treat!
  • Peter Ryke
    Peter Ryke Member Posts: 2 ✭
    edited September 2014
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    My laptop also has a picture of a keyboard instead of the arrow up and down, but if I login using chrome its all good
  • luke_7042950
    luke_7042950 Member Posts: 5 ✭
    edited January 2015
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    what a joke this all is....

    when i open my file from the new downloaded section it trys to open as a pdf, and then tells me that its not supported and forces me to close out.

    been on hold for 20 min to the advantage technical support line...

    any Idea's 
  • Mirko
    Mirko Alumni Posts: 1,256 ✭✭
    edited November 2015
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    Hey Luke, can you post up a screen shot of the file your trying to open (and where from)? Thanks, Mirko
  • SR
    SR Member Posts: 15 ✭
    edited February 2016
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    WHY in the name of GOD did you people decide to "improve" a program that was just fine!
  • Kelly Day
    Kelly Day Accredited Partner Posts: 43 Accredited Partner Accredited Partner
    edited November 2019
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    FOR GOOGLE CHROME:

    ABA Files

     

    BEFORE DOING ABA OR ANY OTHER DOWNLOAD:

     

    Content Settings
    Go to Downloads
    Tick "Ask where to save each file before downloading"
    This will help when downloading ABA files/Saving Excel Exports etc from "My Live Q" drive
    Close the Settings Tab

    IN RECKON ACCOUNTS HOSTED:

     

    1.    Online Banking

    2.    Create ABA File

    3.    Save In: My Live Q – create new folder in My Live Q called – ABA Files

    4.    Select New Folder: ABA Files

    5.    Save File name of your ABA File – i.e. XXX Payroll YYYY-MM-DD

    6.    Click ‘Download Button’ (upper right of screen)

    7.    Look In: My Live Q

    8.    Locate your ABA File folder

    9.    Select your ABA file you previously named, i.e. XXX Payroll YYYY-MM-DD

    10. Save to your preferred location on your hard drive.

     

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