ABN Already registered for Single Touch Payroll
Adrian Byford
Member Posts: 6 ✭
Hi Rev,
My ABN has somehow already been registered and i cannot lodge my STP through Govconnect.Once I get to this page I cannot submit my details or go any further. I have attached a screenshot of the problem. Can you fix this or guide me on how to fix it. ABN 15140450139 email - byfordprojects@msn.com
My ABN has somehow already been registered and i cannot lodge my STP through Govconnect.Once I get to this page I cannot submit my details or go any further. I have attached a screenshot of the problem. Can you fix this or guide me on how to fix it. ABN 15140450139 email - byfordprojects@msn.com
1
Comments
-
Hey Adrian,
Thanks for creating a separate thread on this one.
Can I ask, when you login into the Reckon Portal account itself, are you using that email address or some other user name to login?
The reason I ask is, when I look up your ABN registration in our system, it shows that its registered to a Reckon Portal account under the byfordprojects@msn.com email address, so if you're logging into the Reckon Portal with a different user name or email address then the ABN won't appear (because its already registered in the Portal account with your byfordprojects@msn.com email address).
Let me knowℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
0 -
Hi Rev, Yes I am signing into the reckon portal with byfordprojects@msn.com0
-
Hmmm that's really strange then.
I can definitely see the ABN registration for STP under the Portal account with that email address.
Would you like me to delete that ABN registration so you can register it again in the Portal account?
Hopefully that might kick start it and get you up & running.
Let me know.ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
0 -
Yes thanks, delete the abn and I’ll try again0
-
Thanks Adrian, I've just done that now.
Go ahead and register it again but please let me know how you get on.
Cheersℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
0 -
Hi Rav, Just completed the lodgement of the STP, worked a great. Thank you.1
Categories
- All Categories
- 6.8K Accounts Hosted
- 10 📢 Reckon Accounts Hosted - Announcements
- 6K Reckon Accounts (Desktop)
- 3 📢 Reckon Accounts Desktop - Announcements
- 1.2K Reckon Payroll 🚀
- 21 Reckon Payroll Help Videos 🎥
- 21 Reckon Mate App
- 18 📢 Reckon Payroll - Announcements
- 3.1K Reckon One
- 7 📢 Reckon One - Announcements
- 11 Reckon Invoices App
- 14 Reckon Insights
- 114 Reckon API
- 830 Payroll Premier
- 325 Point of Sale
- 1.9K Personal Plus and Home & Business
- 73 About Reckon Community