Access to Accounts Hosted data file for expired subscriptions

  • 1
  • Question
  • Updated 2 months ago
Can you please advise how many years Reckon keeps an Accounts Hosted data file once a subscription lapses? (I have a client who migrated to other software a couple of years ago).

I have also read that a Desktop license is available that can be used to read the Accounts Hosted data files. My questions are;
1. How do I get the desktop version?
2. Can I/do I need to renew a lapsed subscription in order to be able to download the data file for viewing in the desktop version?

Many thanks for your help.
Photo of Glenn Bellingham

Glenn Bellingham

  • 70 Points

Posted 2 months ago

  • 1
Photo of Kevin Russell

Kevin Russell, Accredited Partner

  • 39,126 Points 20k badge 2x thumb
Did you write to psgsupport@reckon.com.au? The desktop version of hosted is avalable from your members area at reckon.com.au. You need your customer ID and Pin