Access to backup file

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  • Updated 7 months ago
  • Answered
Hi there

We saved a backup to My Backup(B:) in December and cannot locate it on our PC. How dow we access/find it's location?
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Andrew Thomas

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Posted 7 months ago

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Rav, Community Manager

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Hi Andrew,
The B drive is a Hosted only drive so it won't be on your local PC. What you'll need to do is download the backup file TO your local PC using the Hosted toolbar.

There's a bit more info on how to use this here -