Account Enquiry Report showing Description?

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Sarah Mostyn
Sarah Mostyn Member Posts: 15 ✭
edited August 2018 in Reckon One
Hi There, I'm trialling Reckon One at the moment and have entered my first month of transactions. I'm having trouble running any detailed ledger reports to show the Description column? I have run the Account Enquiry Report and also the Tax Codes Transactions Report but neither of these have options to show the Description column. This is very limiting as I can see who has been paid and what account has been selected but not the description that was entered which is important to ensure that the transaction has been coded correctly.
Thank you for your help. 

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  • Luke
    Luke Moderator, Reckon Staff Posts: 221 Moderator Moderator
    edited August 2018
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    Hi Sarah,

    When in the Account Enquiry report you can select 'Show more options' and then it allows you to tick the boxes 'Details' and 'Bank account'. Once those two boxes are selected, click the 'Refresh' button.

    When in the Tax Code Transactions report, follow the same steps but tick the box 'Reference'.

    I hope this helps.

    Luke.
  • Sarah Mostyn
    Sarah Mostyn Member Posts: 15 ✭
    edited February 2017
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    Hi Luke thank you for your comment. Unfortunately you have not answered my question which is how to get the DESCRIPTION field to show in the reports. This is different to the Details field. For instance when I record a Make Payment transaction I may dissect the payment into a number of lines with different account codes and a description for each line (eg: Purchase of hay coded to Fodder). The Details field only shows the detail of the overall payment not the Descriptions from the transaction allocation to each account. All software that I have used previously has the facility to show Descriptions (the narration associated with the amount coded to that account code), so I am surprised to see this limitation with Reckon One. Please advise ASAP as I am in the trial stage of my Reckon One software. Thanks
  • Luke
    Luke Moderator, Reckon Staff Posts: 221 Moderator Moderator
    edited August 2018
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    Hi Sarah,

    Unfortunately, the reports do not list the lines entered on each transaction, therefore this is the reason why there is no description column.

    Apologies for the inconvenience.

    Luke.
  • Sarah Mostyn
    Sarah Mostyn Member Posts: 15 ✭
    edited February 2017
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    Oh bugger, that's a really big limitation of the software - I've never worked with a program that doesn't show that description on a ledger report. From a Practice perspective I couldn't recommend Reckon One to clients as it's impossible to properly check their coding when the ledger report doesn't show the description for each line item. Can you please refer this to the development team as I'm sure it wouldn't be difficult to add an extra field on the reports. Thank you.
  • Sarah Mostyn
    Sarah Mostyn Member Posts: 15 ✭
    edited November 2017
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    This reply was created from a merged topic originally titled Account Enquiry and Tax Codes Transaction report - Description field. Hi guys
    As an accountant trialling Reckon One for my own use, I have discovered a really big limitation of the software which I think is easily resolved. Neither the Account Enquiry or Tax Codes Transaction reports can be run with the option to show the Description field. I've never worked with a program that doesn't show that description of individual line items on a ledger report. From a Practice perspective I couldn't recommend Reckon One to clients as it's impossible to properly check their coding when the ledger report doesn't show the description for each line item. Surely this is a simple matter of adding it as a tick box to the report settings? Many people would see value in this addition.
  • nashweb
    nashweb Member Posts: 1 ✭
    edited April 2017
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    Yep I hate this lack of functionality too. I only just changed to Reckon from Quickbooks as of January and will definitely change software again at the end of this year.
  • Grace_9235161
    Grace_9235161 Member Posts: 2 ✭
    edited August 2017
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    Hi,  this is my first month using reckon one having just moved from the reckon hosted. I wanted to find out if the detailed  report described above is available now. It is very essential for conducting reconciliations etc. It was available on the reckon hosted version. If not, is there an intention to include this in the very near future. I noticed there was a post from two years ago asking about the same report but doesn't seem to be available. Please advise 

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