Accounts 2015

  • 1
  • Question
  • Updated 11 months ago
  • Answered
  • (Edited)
I had a computer problem with Windows 10 lost all programs. Tried to reinstall Accounts 2015but it has come up with error 1920 Quickbooks Database Manager Services (QBCF Monitor Service) failed to star. The suggested link home.reckon.com.au/support/Home/ReckonSupport did not work with error message 404 File or directory not foun d. What can I do next?
Photo of Robin Benkendorff

Robin Benkendorff

  • 80 Points 75 badge 2x thumb
  • frustated

Posted 11 months ago

  • 1
Photo of Kevin Russell

Kevin Russell, Accredited Partner

  • 35,092 Points 20k badge 2x thumb
Did you instal the database server manager? Did you make sure the services have started?
Photo of Rav

Rav, Community Manager

  • 49,418 Points 20k badge 2x thumb
Hi Robin,

In addition to Kevin's post above, there's a KB article on this error message here - 
Error 1920.Service QuickBooks Database Manager Service failed to start when installing

Let me know if you have any trouble accessing that article

Cheers
Rav
Photo of Kevin Russell

Kevin Russell, Accredited Partner

  • 35,092 Points 20k badge 2x thumb
Good one Rav
Photo of Robin Benkendorff

Robin Benkendorff

  • 80 Points 75 badge 2x thumb
Thanks Rav will try. I was an original Apple 11 user but at 75 I am not to savvy with computers today.