Accounts Hosted Statements

  • 2
  • Question
  • Updated 1 month ago
Is there any way to stop the memo note on an invoice carrying through to the  description on the customers statement?
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Shelley

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Posted 6 months ago

  • 2
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Kylie W

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Hello Shelley,

Yes there is a way to stop the crap posting across into the memo field.
I had the same problem!
What program are you posting from?
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Shelley

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Accounts hosted
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Shauna

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Hello,
I have the same problem with my statements on Hosted.
Some of my statements are 6 pages long as they include way too much detail from the invoice. 

Very irritating. Anyone figured out a fix for this?

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Kerri, Accredited Partner

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Do you have "Show tax invoice item details on statements" ticked when producing your statements? If so un tick.
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Shauna

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Hello Kerri,
I tried un ticking the box but it doesn't seem to change anything. The only box i have checked is 'Print due date on transactions' 
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Kerri, Accredited Partner

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Screen print or email statement to info@kwikbizsolutions.com.au and I will have a look.
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Kerri, Accredited Partner

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Also tell me what version you are using. Do you change your date range?
(Edited)
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Shelley

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Hi Kerri  I have sent you a screen shot and a statement