Is there any way to stop the memo note on an invoice carrying through to the description on the customers statement?
-
464 Points
Posted 6 months ago
-
100 Points
-
86 Points
Hello,
I have the same problem with my statements on Hosted.
Some of my statements are 6 pages long as they include way too much detail from the invoice.
Very irritating. Anyone figured out a fix for this?
I have the same problem with my statements on Hosted.
Some of my statements are 6 pages long as they include way too much detail from the invoice.
Very irritating. Anyone figured out a fix for this?
Kerri, Accredited Partner
-
402 Points
Do you have "Show tax invoice item details on statements" ticked when producing your statements? If so un tick.
-
86 Points
Hello Kerri,
I tried un ticking the box but it doesn't seem to change anything. The only box i have checked is 'Print due date on transactions'
I tried un ticking the box but it doesn't seem to change anything. The only box i have checked is 'Print due date on transactions'
Kerri, Accredited Partner
-
402 Points
Screen print or email statement to info@kwikbizsolutions.com.au and I will have a look.
Kerri, Accredited Partner
-
402 Points
Also tell me what version you are using. Do you change your date range?
(Edited)
-
464 Points
Hi Kerri I have sent you a screen shot and a statement
Shelley