accounts plus 2018 installation failed

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  • Problem
  • Updated 4 months ago
I am getting java script errors during install from the DVD they sent me. I downloaded the 2018 upgrade and still no joy. Have internet disconnected and Norton security turned off. Any ideas here?
PS. I am an existing 2017 user trying to upgrade.
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Seabrook

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Posted 4 months ago

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Kevin Russell, Accredited Partner

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Are you using the built in administrator account? Are you running the installation as Administrator?
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Seabrook

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I am the only registered user and the account settings say I am an administrator.
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Kevin Russell, Accredited Partner

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Not sufficient Im afraid you need to turn on the built in Administrator account in Windows. Call me if you need any help 0407744914