Adding payment

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  • Problem
  • Updated 2 months ago
During the BAS statement(Oct, Nov, Dec) I crossed checked my documents with the reckon STP app and I missed a payment on the actual app. It was all included in the BAS for tax purposes but I was unable to add the missed payment as the app wouldn't date back to the December 2019.  How do I go about adding it? 
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Kellie W

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Posted 2 months ago

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Platinum

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Check that you’ve got the latest version of the app downloaded. In the past it seemed to only allow to go back 3 months, but my current version appears to allow backdating further.
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Kellie W

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Thanks! I've got version 1.6.0. Doesn't seem to be any update needed. 

You seem to be right about seeing the last 3 months in 'new pay run'. I can adjust anything from July 2019 in 'New Adjustments' though. Should I do it through there?
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Platinum

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Sounds fair, achieves the aim which is to get the missing figures to the ATO
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Rav, Community Manager

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Hi Kellie W,
v1.6.0 is quite an older version of the app at this point, the current version is 1.12.3 as of today. 
I'd recommend heading into your app store (Apple App store or Google Play) and grab the latest update.

You should be able to scroll back to older dates after installation.
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Kellie W

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Thank you! Will give it a go.