Adjusting opening balances after software update

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  • Problem
  • Updated 2 months ago
Using Reckon STP app
Have 2 employees with opening balances and 2 pay runs.
Then this week there was a software update
When I open the app I was advised that the YTD figures for the employees "to today" were only the opening balance and did not include the 2 pay runs.
I was given the option to edit the employees.
I modified these figures to add the 2 pay runs.
Now that I have progressed I realise that this was a mistake as the amounts have added to the opening balance in error and the 2 pay runs still display.  Thus increasing the YTD gross pay and tax withheld incorrectly for each employee.
How can I correct this?
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Posted 2 months ago

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After 3 days of waiting for a response I decided to try an adjustment which I back dated.
I have no idea if this is the correct solution but I entered a negative amount for Gross Pay and a negative amount for Gross Tax being the amounts that the opening balances were now over stated by.
It seems to have worked.  On the phone app the figures are correct for both my employees and on the ATO myGov site it is correct for both employees too.  
Hope this may help others.