adjusting the number of previous accounts visible.

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Michael Standen_6653669
Michael Standen_6653669 Member Posts: 30 ✭
edited July 2020 in Accounts Hosted
I have recently added a new company file to my drive (actually sharing a company file from another user. I need to increase the number of previous files opened by 1.

When I go to File >Open Previous Company >Set number of Previous Companies – nothing happens. It won’t let me change the number – there is no response when I click on that option.

How do I fix this?

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  • Michael Standen_6653669
    Michael Standen_6653669 Member Posts: 30 ✭
    edited November 2016
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    Actually, I think I just found it by accident. You need to be logged in and have a company file open - any file as far as I can tell, as long as you are logged in as the administrator. 
    Then, when you go to file > Open previous company > set number of previous companies, the option becomes available.
    You cant do it unless you have opened one of your comapny files.
  • John Graetz
    John Graetz Member Posts: 1,651 ✭✭✭
    edited July 2020
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    Absolutely correct Michael - you have done well to work that one out.
    John L G
  • Michael Standen_6653669
    Michael Standen_6653669 Member Posts: 30 ✭
    edited November 2016
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    However, that setting doesnt 'stick' I have '5' in the box, but only 4 company files show in the drop down box or the list of company files or the files visible in the Open company dialogue box.

  • Michael Standen_6653669
    Michael Standen_6653669 Member Posts: 30 ✭
    edited November 2016
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    Thanks John, felt a bit silly, but now I have another related problem (below) :)

  • Shirley Ingle
    Shirley Ingle Accredited Partner Posts: 138 Accredited Partner Accredited Partner
    edited December 2016
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    Maybe if you scrolled down using the up and down arrow it would be there.
  • John G
    John G Reckon Staff Posts: 1,570 Reckon Staff
    edited February 2017
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    Hi Michael,

    Are you still unable to see more than 4 company files?

    I increased the capacity of mine this morning and after a few exits from the Hosted system the company files beyond 4 are still showing for selection both on the No Company Open screen and from Open Previous Company.


    regards,
    John

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