After upgrade the company file was saved to Q drive and now cant be shared. how to save a copy so w

Jonathan Cornford
Jonathan Cornford Member Posts: 1
edited April 2020 in Accounts Hosted
Hello Support, When we went to upgrade the company file was saved to Q drive and now cant be shared. Can you tell me how to save a copy so we can share file

Comments

  • Kwikbooks (Professional Partner)
    Kwikbooks (Professional Partner) Member Posts: 824 ✭✭✭
    edited April 2020
    Hi Jonathan

    I am struggling to understand the issue isn't very clear.  You file is always on the Q; drive upgraded or not.

    When you say shared, are you sharing it via the control panel and sharing it with another reckon and their user ID xxxxxx-1


    Once shared via the control panel it makes a shared folder on the Q drive with your company name and the actual file is in the folder