All Eftpos sales and refunds are done as one transaction each day, not sure how to process these in Reckon Accounts

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  • Updated 6 months ago
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With Accounts Premier 2017,,,

All Eftpos transactions (sales and refunds) are processed as a single transaction each day.  I currently match these in the online banking center by making a deposit from the Undeposited Funds account to the bank account.  I issued an eftpos refund for the first time though and am not sure how to process this.

The refund came from a credit/adjustment note, where I used "Use credit to....Issue refund".
Of course Undeposited Funds is not available to choose to issue a refund from, so I am unable to create a deposit that matches the total figure for  the day.

Does it even matter if they can't be matched seeing they will reconcile with the bank account anyway?  As per the last post here...
https://community.reckon.com/reckon/topics/we-use-sales-receipts-for-our-daily-sales-eftpos-refund-greater-than-takings-how-do-i-record-the-negative-amount

I seem to remember transactions staying in the "Match Transactions" window though until they are matched with a single transaction, or do they disappear once reconciled?
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Andrew

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Posted 1 year ago

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Andrew

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This problem has come up again.  Can't remember what I did last time in the end, but here is a better explanation of what is happening now....

Say I had 3 transactons for the day:
$100
$100
-$30 (a refund of $30)

My bank statement will show a single deposit of $170 (the total for the day).
When I try to make a deposit for the day's eftpos takings, only the $100 sales are showing available to deposit within the Undeposited Funds, hence I can only make a deposit of $200.

The $30 refund is not there because I am unable to issue a refund from the "Undeposited Funds" account -  only from "Petty Cash"  or the Cheque account.

(using Accounts Premier 2017)