An error occurred submitting single touch payroll details to the API

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  • Updated 2 weeks ago
Had this msg when I tried to send the payrun to GovConnect, can somebody please fix it?
ABN is 15618404890 and login email is sam@moranaccountants.com.au
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Sam

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Posted 1 year ago

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Rav, Community Manager

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Hi Sam,
This error is related to something in the data inside your Reckon One book not being quite right or possibly missing.
At times it can be a very small detail that needs correction so may not be immediately obvious but I'd recommend working your way through the details in this Knowledgebase article -
An error occurred submitting single touch payroll details to the API
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Dhanaraj Jain

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Hi Sam,
I am facing same issue please guide