An error occurred submitting single touch payroll details to the API
Options
Sam_10121542
Member Posts: 5 ✭
Had this msg when I tried to send the payrun to GovConnect, can somebody please fix it?
ABN is 15618404890 and login email is sam@moranaccountants.com.au
ABN is 15618404890 and login email is sam@moranaccountants.com.au
0
Comments
-
Hi Sam,
This error is related to something in the data inside your Reckon One book not being quite right or possibly missing.
At times it can be a very small detail that needs correction so may not be immediately obvious but I'd recommend working your way through the details in this Knowledgebase article -
An error occurred submitting single touch payroll details to the API
ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
0 -
Hi Sam,
I am facing same issue please guide0 -
Been using STP for the past year, even did the EOFY STO without problem.
Suddenly I am getting this 'error occurred submitting STP to the API'
Called tech support 3 times, no clue
Please advise
0
Categories
- All Categories
- 6.4K Accounts Hosted
- 10 📢 Reckon Accounts Hosted - Announcements
- 5.9K Reckon Accounts (Desktop)
- 3 📢 Reckon Accounts Desktop - Announcements
- 1.3K Reckon Payroll 🚀
- 21 📢 Reckon Payroll - Announcements
- 21 Reckon Payroll Help Videos 🎥
- 21 Reckon Mate App
- 3K Reckon One
- 7 📢 Reckon One - Announcements
- 11 Reckon Invoices App
- 14 Reckon Insights
- 107 Reckon API
- 822 Payroll Premier
- 308 Point of Sale
- 1.9K Personal Plus and Home & Business
- 63 About Reckon Community