An error occurred submitting STP details to the API

  • 1
  • Question
  • Updated 2 months ago
Hi,

I have this API submitting problem for client ABN 21 545 273 711, I read through some comments in the community, it seems Reckon need to do some set up at the back. Can I please have someone look into this for me?

Much Appreciate,

Rachel
Photo of Rachel Zhang

Rachel Zhang

  • 204 Points 100 badge 2x thumb

Posted 2 months ago

  • 1
Photo of Rav

Rav, Community Manager

  • 91,926 Points 50k badge 2x thumb
Hi Rachel,
I'd recommend checking the info in this Knowledgebase article and thoroughly review the data in the specified fields - 
An error occurred submitting single touch payroll details to the API
Photo of Rachel Zhang

Rachel Zhang

  • 204 Points 100 badge 2x thumb
Hi Rav,

It works well now.

Thanks a lot for your help.

Best Regards,

Rachel