An error occurred submitting STP details to the API

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Rachel Zhang
Rachel Zhang Member Posts: 16 ✭
edited October 2019 in Reckon One
Hi,

I have this API submitting problem for client ABN 21 545 273 711, I read through some comments in the community, it seems Reckon need to do some set up at the back. Can I please have someone look into this for me?

Much Appreciate,

Rachel

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,416 Community Manager Community Manager
    edited October 2019
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    Hi Rachel,
    I'd recommend checking the info in this Knowledgebase article and thoroughly review the data in the specified fields - 
    An error occurred submitting single touch payroll details to the API

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  • Rachel Zhang
    Rachel Zhang Member Posts: 16 ✭
    edited October 2019
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    Hi Rav,

    It works well now.

    Thanks a lot for your help.

    Best Regards,

    Rachel

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