Hi all, when i try sending file to Govconnect STP, a message " An error occurred submitting single touch payroll details to the API" what does it mean? cant find any help on community, please help, thank you
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112 Points
Posted 3 months ago
Rav, Community Manager
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63,284 Points
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112 Points
just tried, still the same error.
Rav, Community Manager
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63,284 Points
Thanks for getting back to me Tim and apologies for the hassle.
We've got the devs looking into this error as we speak. I'll keep you posted as soon as we've got it sorted.
We've got the devs looking into this error as we speak. I'll keep you posted as soon as we've got it sorted.
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590 Points
I have the same problem.
It worked yesterday.
It worked yesterday.
I am getting the same issue today
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112 Points
Mine successfully sent through one batch in afternoon, tried another batch at night but didnt work
Rav, Community Manager
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63,284 Points
Thanks for your reports guys, the devs are working on putting this right as we speak.
Rav, Community Manager
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63,284 Points
Hi guys,
This should now be resolved. Can you please give it a try and confirm
This should now be resolved. Can you please give it a try and confirm
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112 Points
It works now, thank you for quick response and help, cheers
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590 Points
Yep - fixed - thank you.
