An internal error occurred while preparing you message. It has not been sent. (MAPI error code 00000

sunil kumar
sunil kumar Member Posts: 3
edited March 2017 in Reckon Accounts (Desktop)
Hi i am using windows server 2012 and outlook 2013, when i am trying to send mail i am getting the error " An internal error occurred while preparing you message. It has not been sent. (MAPI error code 00000000 (0) at line 483 in sendemail.cpp)" and i cant even convert to PDF and i am getting "error 30"

Comments

  • sunil kumar
    sunil kumar Member Posts: 3
    edited February 2017
    Its Reckon Accounts 2015 Andrew
  • Rav
    Rav Administrator, Reckon Staff Posts: 15,305 Community Manager Community Manager
    edited December 2016
    Hi Sunil,

    I know this might sound too simple/basic but could you please try opening Outlook before attempting to send your email - 
    http://kb.reckon.com.au/issue_view.asp?ID=5108

    Let us know if there's any success (or not)

    Cheers
    Rav


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  • sunil kumar
    sunil kumar Member Posts: 3
    edited May 2016
    I tried opening outlook and it is running good Rav.