Andrew

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  • Problem
  • Updated 4 years ago
  • Solved

Trying to install Accounts Business Range 2013 (after hard drive replacement) and it comes up with error 1920 Data Base Manager (QBCF Monitor Service) failed to start.

Windows 8.1. 

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Andrew

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Posted 4 years ago

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Kevin Russell, Accredited Partner

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Andy mate you will need to run this in compatibility mode for XP. Reckon 2013 officially doesn't run on Windows 8.1 but it will if you have Professional or higher. Call me if you get stuck. T: 0407744914
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Alex Tan, Alum

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Hi Andrew,

In regards to the Accounts Business Range 2013 software, it was not tested on a windows 8.1 platform. For this reason we cannot guarentee that it will install but we do have a knowledge base article that may be able to assist you with the issue which can be found here:

http://kb.reckon.com.au/issue_view.asp?ID=4906

Try this out and let me know how you go!

Regards,
Alex
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Kevin Russell, Accredited Partner

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Alex I told you it WILL run in compatibility mode. I already do this. If you have Professional you can also down load Virtual machine and run an XP session inside Windows 8.