Any idea what time the update will be available today (Thursday 28th June 2018)?

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  • Updated 3 months ago
  • Answered
  • (Edited)
Update for 2018/2019 year and STP
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Nancy May

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Posted 3 months ago

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Elise Yung

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Yes please? As I need to do my first payrun for 18/19 tomorrow
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Linda Putland, Accredited Partner

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You should receive an email when its ready - probably this afternoon for Desktop and late afternoon/early evening for Hosted.
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Pam

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Thankyou! 
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Karen Solari

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I never got an email with the 2018 Tax Table update so I can't download the  Reckon Accounts_2018_TaxTableUpdate.exe.  What should I do?  I need to do this today.  Thanks in advance!
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tjoseph

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you can find the link here for the download!

https://www.reckon.com/au/downloads-guides/
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Rav, Community Manager

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Hi Karen,
As tjoseph has outlined in the post above, you can download the tax table update from that link above. You'll just need to login with your Customer ID & PIN. If you're unsure of those details, please give our Customer Service team a call and we'll be able to get that sorted for you.
(Edited)
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Nancy May

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I just called Reckon, they have told me it will be released at 11am today :-)
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Rav, Community Manager

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Hi folks,
Exactly what Linda said above, 

I'll just add a little to this to avoid confusion as there are several releases affecting multiple products occurring today.

Reckon One has been updated with Single Touch Payroll functionality a little earlier this morning and is now live! (Yay!)

Currently, we're in the process of rolling out the Reckon GovConnect STP application into the Reckon Portal .

Reckon Accounts Business (desktop) and Payroll Premier will be next up and we're aiming for around 11am - noon. 

Reckon Accounts Hosted will be later this afternoon around 4:00-5:00pm.

These times can all be subject to change in an instant so please bear that in mind.

We'll be in touch with everyone via email as soon as each update is live.
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Karen Solari

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I never got an email with the 2018 Tax Table update so I can't download the  Reckon Accounts_2018_TaxTableUpdate.exe.  What should I do?  I need to do this today.  Thanks in advance!
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tjoseph

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Thanks Rav!

In preparation for the update going live - i need to download the MFA do you know where i can find instructions on how to download this to the desktop? We were told there would be instructions posted but i haven't come across any?

thanks, 
Tam 
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Linda Putland, Accredited Partner

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Hi Tam - I just logged into the portal and setup the MFA in a couple of minutes - very easy - there are instructions on the screen to follow.  Cheers Linda
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Marianne Cope

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I found this uses gives instructions to get the MFA App on your phone....
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Rav, Community Manager

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Correct, the easiest and most accessible method for MFA is to download the Google Authenticator app on your Android smartphone or iPhone.

For those that don't use a smartphone, we'll have info going up later today on what you need to do in order to meet the ATO-mandated MFA requirements.
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Rav, Community Manager

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Hi all,
The tax table update for Reckon Accounts Business 2018 is live along with Reckon Accounts Hosted 2018.

Payroll Premier 2018/2019 is live & available and Reckon One has also been updated with new tax tables and STP functionality.
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emma

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Hi we updated to Reckon desktop 2018 on Wednesday night. What is the process to be able to see the STP function. It was not available in our system when I checked at 4pm today
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Rav, Community Manager

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Hi there Emma,
You'll need to download the tax table update which came out yesterday (Thursday) afternoon. 

Its available in your Members Area account, just sign in with your Customer ID & PIN

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emma

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Okay great, thank you Rav! We have found a glitch in the 2018 version when we try to print an invoice. We get an error message pop up (not sure of exact wording will have to double check on Monday when I’m at the office) but it mentions something about Windows and access to the company file. Is this a known error, has anyone else had this issue??