Anyone else having issue to login Reckon this morning? (Service Busy)

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  • Updated 6 months ago
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Anyone else having issue to login Reckon this morning? (Service Busy)
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John Zhang

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Posted 6 months ago

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Chris Anscombe

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Yep.
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Rav, Community Manager

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Hello John & Chris,

A colleague and I just tested logging in and weren't able to replicate this.
Is 'Service Busy' an error message that you're running into? Does this appear after pressing the launch button?

Try logging out (Settings > Logout) and try again after a few minutes. If you continue to run into this, please log off any active sessions in the Hosted control panel under the 'Log off Remote Sessions' area and then logout (use the logout option in the top corner) and retry after 5-6 minutes.

Let me know how you get on
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John Zhang

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Thanks, Rav, I have successfully logged in.

Would you have the ETA for the rolling back to the new environment? the clipboard issue is quite annoying in the old system.
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Rav, Community Manager

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No ETA's or timeframes at the moment, and to be completely honest we're still a ways off that. We've got a few things to review, a few things to investigate & fix and even more things to think about before we consider moving back.