APS: How to add a new user in Virtual Cabinet

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  • Updated 3 years ago
There are a three stages to setting up a new user for Virtual Cabinet

  • Setup the user in Virtual Cabinet
  • Setup the VCIntray folder for the user
  • Setup the ccMail account

Virtual Cabinet User Account
1. Access Virtual Cabinet Admin menu | Users and Groups | Add users from active Directory


2. Select the new user on the left hand side (active Directory)

3. Select a user that you will base the new user on            

4. Select the Filestore where the Intray will reside.  

5. Add user



VCIntrays User Folder

1. Access your network and locate the Virtual Cabinet root directory

2. Drill down into the VC Intrays folder

3. Create a User folder for the new user. The folder name should match there user name in Virtual Cabinet.

4. If you use multifunction devices to scan, you will need to notify your IT support to configure scan settings for the new user to scan to the new folder



ccMail User account

1. Log onto the ccMail for exchange configuration tool using the credentials supplied in your documentation.

2. Select the Licenses button


3. Check that there are sufficient license numbers, if there are enter the new email address and click ADD then save the changes.



NOTE: If you wish the new user to have access to the Virtual Cabinet Portal you will need to create a user account for the portal including obtaining a Licence.

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Reckon APS, Official Rep

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Posted 4 years ago

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aaron

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Hi, just seeking clarification. Can we scan to our users' inboxes in Virtual Cabinet from our MFDs using scan-to-folder with a UNC path? I would like to configure one-touch scanning buttons. Is this supported? Thank you
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Rav, Community Manager

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Hey there Aaron, I'm really sorry we missed your post here!

I'll check in with our VC team regarding your question and come back to you

Cheers
Rav
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aaron

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Thanks Rav
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aaron

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Hi Rav, did you get a chance to follow up with your VC team on this?
Thank you.
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aaron

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Hi, is someone able to please get back to me on this. I just need to know if we can scan to users' inboxes directly via a network path or email. for example \\server\users\john.
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Rav, Community Manager

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Hi Aaron,

Apologies for the delay, the team have indicated that while this is possible, it's quite an involved process which they'd like to have a chat with you about. Can I please get you to flick your contact details to community@reckon.com and I'll organise the VC team to get in contact with you directly.

Cheers
Rav