APS Practice Management and Windows 10 upgrade.

  • 1
  • Question
  • Updated 9 months ago
APS Practice Management and Windows 10 upgrade. Having major problems since the latest Windows 10 update. Can't open Fees without getting "no such interface supported" errors, same in Console. Console tool bar doesn't function at all. Can't open allocation screen in fees
Photo of Michael Graham

Michael Graham, Accredited Partner

  • 606 Points 500 badge 2x thumb

Posted 9 months ago

  • 1
Photo of Michael Lee

Michael Lee, Employee

  • 150 Points 100 badge 2x thumb
Hi. Michael from APS PM Support here. Please repair Reckon APS Practice Management 10.2 then 10.2.1 via Control Panel-->Programs and Features. Once you've done the repair, reboot the PC.

There's more information in the APS Knowledge Base in article 17568.

You can call me on 1300 277 787 if you continue to have problems following the repair/reboot.
Photo of Michael Graham

Michael Graham, Accredited Partner

  • 606 Points 500 badge 2x thumb
Thanks, just applied as per your instructions and is now working correctly again.
Michael
Photo of Michael Lee

Michael Lee, Employee

  • 150 Points 100 badge 2x thumb
Great to hear!