Are we having problems again? I am not able to logon again this morning

Ron Martin
Ron Martin Member Posts: 1
edited March 2018 in Accounts Hosted
Unable to logon this morning

Comments

  • Jovie Gianotti
    Jovie Gianotti Member Posts: 3
    edited February 2018
    Same here. Cant logon again. When this error stop. I am sick of this. I am start to work early to do the wages and ended doing nothing.

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,305 Community Manager Community Manager
    edited February 2018
    Hi guys,
    Just tested and was able to login without any issues.

    What's happening when you try? Error messages etc?


    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.

  • Kathryn_8729731
    Kathryn_8729731 Member Posts: 13
    edited February 2018
    It just took me 3 trys to login.  FIrst was jsut the black screen of death.  SEcond time I got "Other User - the security database on the server does not have a computer account for this workstation trust relationship".  Logged all the way out and back in a gain and its fine now.

    Frustrating having to go through this most mornings
  • Wendy_7689800
    Wendy_7689800 Member Posts: 49 ✭✭
    edited February 2018
    I had the same problem yesterday morning, tried a few times and got through so didn't report it. 
    Same today, took about three attempts, different messages each time, but I'm in now.