ASX Share Prices (as of 8 Nov 2016) not downloading - PP 2016

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st_6872571
st_6872571 Member Posts: 79 ✭
edited June 2018 in Personal Plus and Home & Business
As the title suggests, ASX share prices as of 8 Nov 2016 are not downloading.   I've tried again this morning (9 Nov) and still not downloading.   

I'm using PP 2016 on Windows 7 Pro machine.

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  • Rav
    Rav Administrator, Reckon Staff Posts: 15,392 Community Manager Community Manager
    edited June 2018
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    Hi Steven,

    We've just tested this out on a couple of machines with both Personal Plus 2016 and 2017 and worked successfully.

    When is the last time you successfully updated?
    Can you please log out in full and then try again and let us know

    Thanks
    Rav
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  • st_6872571
    st_6872571 Member Posts: 79 ✭
    edited November 2016
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    Well, it looks like I've just had 'an old man moment'; it works now.   When I download, the figures don't automatically change, and by habit, I set the date to the next day to refresh the screen and then return to the current date.   I did that yesterday, I'm sure, but I've just realised that I did the same thing today and obviously the screen figures (day gains/losses) wouldn't change.

    Anyway, all good now.

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