ATO error message for STP file upload

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  • Updated 1 month ago
I have uploaded my STP file and have received the following error - "ATO sent the poll response but the service failed to deserialize it".

What does this error message mean?  I have lodged my software ID with the ATO.
Thank you.
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Leanne

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Posted 1 month ago

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Rav, Community Manager

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Hi Leanne,
Similar to your other thread, can you let me know when you submitted this one and got the error message? Was it today? 
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Leanne

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Hi Rav - I submitted this file 2 weeks ago and went back in today to check on the progress and saw this error message.  Previously it was giving me the error message "The requestId is valid, but the pull request is yet to be queued"