I'm using Payroll Premier, and both companies I process payroll for have this same message "the ATO were unable to process your submission because we could not locate the submission that you have requested to be replaced". Our first pay event upload (fortnight ago) had the error message, it is now "contact the ATO" - noone there can apparently help me. New pay events uploaded today and receiving same ATO message about no file to replace. There is no option provided in GovConnect other than to say its a file replacement with a date selection drop-down option before it will allow the confirm button to be used in submitting the file
Simon Hutchinson, Employee
This means that you have selected full file replacement in your accounting application when exporting the file.
If you do not select that option when exporting, you will not get the full file replacement option drop down
Thanks
Simon
Suellen
Rav, Community Manager
TREVOR CHIVELL
Cheryl Medley