ATO maintenance affecting STP submissions
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Rav
Administrator, Reckon Staff Posts: 15,392 Community Manager
Hi everyone,
We've been advised the ATO will be performing multiple maintenance sessions on their systems over the course of the next few months.
This will affect Single Touch Payroll submissions made via the Reckon GovConnect STP Portal.
The ATO have advised their scheduled maintenance periods will occur between:
Start: 22:00 (AEDT) on Saturday 6 April 2019
End: 10:00 (AEST) on Sunday 7 April 2019
Start: 23:30 (AEST) on Saturday 13 April 2019
End: 07:00 (AEST) on Sunday 14 April 2019
Start: 21:00 (AEST) on Saturday 4 May 2019
End: 09:00 (AEST) on Sunday 5 May 2019
Start: 21:00 (AEST) on Saturday 1 June 2019
End: 09:00 (AEST) on Sunday 2 June 2019
Start: 23:30 (AEST) on Friday 21 June 2019
End: 07:00 (AEST) on Monday 24 June 2019
Reckon GovConnect STP portal access will still be available however any submissions sent to the ATO during their scheduled maintenance period will NOT be processed and either remain in 'Pending' or result in an 'Error' message.
We recommend to NOT submit any pay events during the times listed above.
More info on the SBR system status page here - https://www.sbr.gov.au/digital-service-providers/developer-tools/current-sbr-system-status
Our sincere apologies for any inconvenience caused.
We've been advised the ATO will be performing multiple maintenance sessions on their systems over the course of the next few months.
This will affect Single Touch Payroll submissions made via the Reckon GovConnect STP Portal.
The ATO have advised their scheduled maintenance periods will occur between:
Start: 22:00 (AEDT) on Saturday 6 April 2019
End: 10:00 (AEST) on Sunday 7 April 2019
Start: 23:30 (AEST) on Saturday 13 April 2019
End: 07:00 (AEST) on Sunday 14 April 2019
Start: 21:00 (AEST) on Saturday 4 May 2019
End: 09:00 (AEST) on Sunday 5 May 2019
Start: 21:00 (AEST) on Saturday 1 June 2019
End: 09:00 (AEST) on Sunday 2 June 2019
Start: 23:30 (AEST) on Friday 21 June 2019
End: 07:00 (AEST) on Monday 24 June 2019
Reckon GovConnect STP portal access will still be available however any submissions sent to the ATO during their scheduled maintenance period will NOT be processed and either remain in 'Pending' or result in an 'Error' message.
We recommend to NOT submit any pay events during the times listed above.
More info on the SBR system status page here - https://www.sbr.gov.au/digital-service-providers/developer-tools/current-sbr-system-status
Our sincere apologies for any inconvenience caused.
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