Australian share prices not updating since 28/4/20

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  • Updated 2 months ago
Is it just me or is there currently a problem with the share prices not updating?  The US prices are continuing to update.  Reckon Accounts Personal Plus 2020.
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Posted 2 months ago

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Michael Holmes

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Mine are updating ok, just don't like the red colour.
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Rav, Community Manager

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I've tested this morning and AU shares have updated as normal on my Personal Plus 2019 install.
Are ALL your AU shares not updating or a select few?

There's a help article on the most common contributors of share price update failures which I'll link below -
Share Prices are not updating?
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I have been unable to download either stock or currency prices also, since around October last year. I rang your 1800 number at the time and got the usual response that Reckon do not provide support for the Personal range of software, but as I pay $230 per year which is supposed to cover price updates, this surely contravenes Australian consumer law. I have mentioned the problem before with no response on this forum and checked everything in the link you sent above.  I am using Home & Business 2020.
It is the Australian shares only.  The download for the US stocks is fine. The One Step Update Summary says "12 out of 183 securities serviced".  Is it a different web site for US prices then for the Aust prices?
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Paula Stoyich

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I have had a problem with not ALL the share prices downloading in the last few PP programs !! Have questions this and even had somebody out but to no avail !