Automatic Applying credits no longer working

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  • Updated 3 years ago

I have Reckon Accounts Easy Start: First Business Edition 2015.

There used to be a function that would alert your that a credit existed when the invoicing was done, that no longer seems to be happening? Now we have to go in manually and see if there's a credit to be applied, rather than this happening automatically as part of the invoicing process.  
Is this something we can turn back on? 

I have looked up other options on here but it doesn't seem to work. I'm missing some of the steps by the looks of it. Please help as this is very frustrating and elongates the entire process

Thank you in advance, Michelle
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Bounce Gymnastics

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Posted 3 years ago

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