Automatic monthly subscription renewal

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  • Problem
  • Updated 3 months ago
Just found out that our monthly Reckon subscription is automatically debited to our credit card for the next 12 months. When I rang regarding the subscription I was told that it wasn't an automatic renewal.  We do not want to pay for 12 months when we don't use Reckon anymore due to poor performance and reliability. This is very poor service. 
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Wendy

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Posted 3 months ago

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