Automatic selection for Invoice Template is incorrect - how do i change?

  • 1
  • Question
  • Updated 2 years ago
  • Answered
Anyone able to tell me by my Invoice template automatically selects one that i don't use everyday? We have various templates including a template for EURO and for NZD and everytime I convert a packing slip into an invoice it automatically selects the EURO template. Any idea how to stop that happening? 
Photo of Amy


  • 160 Points 100 badge 2x thumb

Posted 2 years ago

  • 1
Photo of Jay Jay Li

Jay Jay Li, Employee

  • 290 Points 250 badge 2x thumb
Hi Amy, 
a good fix is to set all of your template to inactive except for the one you want as default. Do 1-2 invoice use this template, go back to your template list and enable those templates again. this should sort it out.