Back dating Superannuation

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  • Updated 3 years ago
  • (Edited)
I have a retail client and so many employees that turn 18. I have forgotten to update the super section when they turned 18. 
How do I back date their superannuation. It will not pick up the 9.5% when I refresh the pay and will not carry the amount through to the next payrun that I have Undone.
I would like to just throw a top up amount in the latest pay but I can not change the super amount.

Please help

Thanks in advance

Teagan
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Teagan Hayse

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Posted 3 years ago

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Simon M, Alum

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Hi Teagan,

I looked into this issue for you and checked with the Payroll team.

They confirmed you can fix this by adding a top up amount to the super payment in the latest pay. The super rate is editable in the pay run, although it might not be obvious.  You can edit the Rate field and replace the % value (e.g. '9.5%') with a fixed $ value, such as $250.13 that I have done in my example below.

The alternative is to undo the correct pay run and make changes, and have the changes flow through.  If you'd prefer this method, the Payroll team would be more than happy to help you, so just let me know and I will get someone to contact you.

Many thanks,

Simon

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Teagan Hayse

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Simon

Can you please organise a call from the payroll team as I have tried this and the amount still comes up as $0.00.

Thanks

Teagan