Back Order & Received Amounts on Purchase Orders

  • 2
  • Question
  • Updated 8 months ago
Does anyone know how to get the columns showing on the purchase orders that will report what is on Backorder - when I tick the boxes (as pictured) for backorder & received to show - the whole report changes - I want to be able to add these columns to my purchase orders as we do not always receive our orders in one shipment.  This makes our inwards process rather drawn out.  My question is: "why even bother having the option for these columns if they do not work?"
Photo of Toni

Toni

  • 2,696 Points 2k badge 2x thumb
  • Frustrated

Posted 12 months ago

  • 2
Photo of Louise

Louise

  • 470 Points 250 badge 2x thumb
We have the same question, and need to be able to easily run a backorder report.
Photo of Louise

Louise

  • 470 Points 250 badge 2x thumb
I've tried everything I can think off but I must be missing something, but can someone at Reckon please answer this question.
Photo of Toni

Toni

  • 2,696 Points 2k badge 2x thumb
I've also tried everything I can think of ..... I have asked for advice before and got told if I did this or that it would work, but, of course nothing - I'm guessing it is a glitch that they haven't bothered to deal with.  Was so hoping when I switched from the Desktop version to Hosted that there would be improved functionality - and yes please Reckon .,,, please answer my question
(Edited)
Photo of Rav

Rav, Community Manager

  • 64,608 Points 50k badge 2x thumb
Hi guys,
Apologies for missing this post!

I'm not too sure about this one myself but I'll run it past our support team for any insight they can provide & I'll come back to you
Photo of Toni

Toni

  • 2,696 Points 2k badge 2x thumb
Thanks Rav :-)
Photo of Joelene Rice

Joelene Rice, Accredited Partner

  • 220 Points 100 badge 2x thumb

So I also have the same issue and would like to know if a solution has been found?  The template goes skewed the moment these columns are ticked and is unable to be edited in the layout designer.

If it is that this function in the template simply doesn't work, has anyone come up with a suitable report work around that delivers the same information - I'd be interested in any work-arounds others have devised.

Thanks!

Photo of Toni

Toni

  • 2,696 Points 2k badge 2x thumb
I have had no feedback from Reckon on this - and still have no work around - also would like to see a report option for backorders - if there is one can someone advise please . :-)