back up for upgrade
Debbie_9161664
Member Posts: 57 ✭
Hi,
The back up takes forever, so far I have tried a dozen times, and it does not work, it is endless ...
When I go back to the file, after hours of waiting, it's logged out, no idea if it has even backed up.
Is there a step missing ? What am I doing wrong here ?
I have not even got to any upgrade yet and I have payroll to do today for the new year.
I cannot tell how fed up I am right now.
Why can't Reckon dump some years off it to a smaller file...
Between the notes to backup [which does not work] and then 'if you are not prompted to update' what is actually supposed to occur, as I have nothing ?
What have I missed here, if there was a backup, are you meant to go and look for the file and re-open it, yes did that, it still says back up... over and over and over again.
PLEASE HELP ME, I am so desperate now.
Thanks Deb
The back up takes forever, so far I have tried a dozen times, and it does not work, it is endless ...
When I go back to the file, after hours of waiting, it's logged out, no idea if it has even backed up.
Is there a step missing ? What am I doing wrong here ?
I have not even got to any upgrade yet and I have payroll to do today for the new year.
I cannot tell how fed up I am right now.
Why can't Reckon dump some years off it to a smaller file...
Between the notes to backup [which does not work] and then 'if you are not prompted to update' what is actually supposed to occur, as I have nothing ?
What have I missed here, if there was a backup, are you meant to go and look for the file and re-open it, yes did that, it still says back up... over and over and over again.
PLEASE HELP ME, I am so desperate now.
Thanks Deb
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