Back up Keeps Failing

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Danella Fiedler
Danella Fiedler Member Posts: 3
edited May 2020 in Accounts Hosted
I've never had this problem before. Every time I try to back up my file on Reckon Hosted on either Q drive or on my local machine it gets to 47%, sits there and then says 'Back up failed'. Can you please advise how to rectify as seems strange after maintenance it no longer works..

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  • Danella Fiedler
    Danella Fiedler Member Posts: 3
    edited December 2019
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    Something must have changed as just now had different options, wen tot 100% and backed up right away. Thank you to whoever fixed or changed something =)
  • Kris_Williams
    Kris_Williams Member Posts: 3,293 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    edited May 2020
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    This has happened to me over the years and so I just download the qbw file to my hard drive in the interim