Backing up notices

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Lex Wilson
Lex Wilson Member Posts: 25 ✭
edited December 2018 in Personal Plus and Home & Business
I have the latest Reckon Personal Accounts running on Windows 10.

On the last 4 occasions I have had the following problem. 

When I back-up I get 3 screens. "Unable to Close Files'.  I press ok. Then 'unable to open item list files". I press OK. Then "Unable to reload File after copy" I press Ok . Then 'Back-up successful' and Recon closes down. On re-loading the files look OK.

Has my back-up really been successful and how can I get rid of the unwanted notices?

l 

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  • Judy Birkenhead
    Judy Birkenhead Member Posts: 16 ✭
    edited December 2018
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    The only way to check  if it is successful is to redirect your backup to a new folder and then check the contents of the folder when completed. 
    Sounds like you have the files protected - or that you have a read/write error happening.
    Hope this helps a bit.
  • Lex Wilson
    Lex Wilson Member Posts: 25 ✭
    edited January 2016
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    Thanks for the response.  

    Since I posed the question I have done more backups and on the last 2 the problem has gone away.

    I didn't know I could protect files so I don't think that was the problem, I haven't had any other problems so I hope it wasn't a read write error, time will tell.

    Cheers

    Lex

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