Backup error, how to fix data log file

  • 1
  • Question
  • Updated 6 months ago
Hi,

Trying to backup a file in Accounts Hosted and have run rebuild and get an error have opened up the error report in notepad just not sure how I fix the problems.  The following is coming up
 
Database validation completed. No error detected
Testing for duplicate IDs
Duplicate ID test completed
Beginning Transaction Verify/Rebuild

Check for inventory targets on targets with no inventory item
COMPLETED check for inventory targets on targets with no inventory item
Warning: Verify Master: totTrans wrong. Is 26005 Should be 26024

There are a number of them just with different numbers (bold above).

Thanks,
Laura

Photo of Laura

Laura

  • 70 Points

Posted 6 months ago

  • 1
Photo of Linda Putland

Linda Putland, Accredited Partner

  • 15,952 Points 10k badge 2x thumb
Hi Laura - have a read of my response to this question https://community.reckon.com/reckon/topics/reckon-accounts-premier-edition-2018-on-terminal-server-m... where I explained that its very important that your lists are correctly sorted before running rebuild routines...  I would also ensure that after sorting your lists (Accounts, Names, Items, Memorised Transactions, Memorised Reports) that you run the rebuild 3 times... then run a verify... and see if this fixes the issues...??